If used properly, YOBOgear Hammock Stands are engineered to be very durable. In the rare event that damage should occur, the stands are designed so that broken or bent pieces can easily be replaced. To get a replacement part, e-mail a picture of the damage to firstname.lastname@example.org and we will send you the part you need free of charge so you can carry on hammocking. The only cost to you will be shipping.
You have 10 days to initiate a return from the date you received the product.
If you are unsatisfied with your purchase, please mail your item to
1514 Fremont Ave
To be eligible for a refund, the item must be UNDAMAGED and in the same condition that you received it. Please include your receipt or proof of purchase.
Once the item is inspected, if your return is approved we will refund the product price MINUS A 5% RE-STOCKING FEE AND OUR ORIGINAL SHIPPING COSTS to your credit card (original method of payment). We will immediately notify you of the status of your refund after inspecting the item.
You are responsible for paying the shipping costs when you return an item.